If you need to make an insurance claim of any type, or just need advice on a potential claim situation, simply call us now on Freecall 1800 810 213.

Liability Claims
In the event of a liability claim, or a potential liability claim, the team at your local Guild office can assist you straight away.  When you phone Guild, you will always speak directly to a staff member and where required your call will be immediately referred to our legal team.

Receiving timely legal advice aids in effective management of incidents and helps to avoid complaints becoming claims. Guild liability insurance clients receive access to a duty solicitor hotline for legal advice that provides immediate guidance and support regarding complaints received or potential  claims.

Dispute Resolution
Our staff take their responsibility to maintain a high level of service very seriously. However disputes do inevitably arise, and we have a dispute resolution process which is fair, efficient and accessible to all our clients. Go to Resources to download our Dispute Resolution Process document.